América Digital – 21 & 22 June 2023 México City.

Verbio is very excited to be exhibiting at the America Digital Congress, Stand A6, taking place at WTC in México City on June 21 and 22, 2023.

What to Expect from America Digital – México

América Digital Congress will host over 5000 C-Levels (CEOs, CDOs, CIOs, CMOs, CTOs, CISOs, CFOs), IT, Innovation, eCommerce, and digital transformation professionals around the Americas to share experiences and provide more business in 2 days than in a year.

At the Expo Conferences, you will be able to meet the leaders of companies that provide technological solutions that will help you in the digital transformation of your organization, connect with innovative solutions that optimize your management, communication, marketing, and sales processes, allowing you to remain competitive in the digital era.

Discover solutions for Telecom, 5G, IT Infrastructure, Big Data, Blockchain, VR / AR, Cloud, Business Mobility, IA, CRM / ERP Systems, Computer Security, IoT, e-Commerce, and best practices in marketing digital. Through case studies applied to specific industries, you will be able to compare advantages and disadvantages.

What to Expect from Verbio Technologies

Verbio has chosen to exhibit at América Digital Congress, Mexico, to increase our brand awareness in LATAM for 2023 and to continue building upon Verbio’s great success in this territory, especially in Telecommunications, Insurance, and Banking. Verbio is known to be the best STT provider in Spanish LATAM with high accuracy rates of 90+%. This specialty in accuracy and these languages and dialects gives us a unique advantage for the Latin American markets.

America Digital has been recognized as one of the largest technology and business events in the Americas, with the attendance of over 5,000 executives and extensive media coverage in the press, television, radio, online media, and social networks before, during, and after the Congress, reaching over 500,000 executives from Mexico and Latin America, including the global transmission of the conferences via streaming, recording, and availability of the Conferences on the America Digital Online Network.

Join our COO Jordi Torres on his keynote speech

Our COO, Jordi Torres will give a keynote on ”How to resolve the Contact Center Churn of customers and agents by implementing Voice AI Automation.”

Within this session, Jordi Torres, COO of Verbio, will look at the two biggest issues facing call and contact centers today both in terms of customer experience and ROI. It is critical to solving both sides of the contact center equation – customer churn and agent churn. Drawing on real-life examples from large-scale contact center deployments, Jordi will showcase how companies like BBVA and T-Mobile, manage over 200,000 calls and 500,000 transactions a day, in the unique environment of phone and voice conversations. Voice AI automation and agents can work together, significantly reducing wait times and helping customers to self-serve 24 hours a day. Releasing agents from high-volume repetitive tasks so they can assist customers with more complex queries.

Verbio has been a trailblazer in Voice AI technology for over 20 years. Specialists in the unique environment of phone and voice conversations within call and contact centers. Find out more about Verbio’s Call Automation and Call Transcription solutions. We would love to share with you how we have helped customers to save millions in operating costs, whilst reducing agent and customer churn. Global customers such BBVA, Sterling National Bank, T-Mobile, Telefonica, Sprint, Softbank, and TV3.

We are building upon the success of last year’s event, where Jordi Torres also gave a lecture on Verbio’s offering to the Telecommunications and Call Center industry. Below, you can watch his speech from last year’s show to get excited for this year! (Spanish speaking video)

Register for America Digital Congress – México.

Our sales team will be coming from across LATAM and from around the world to meet you. So if you are interested in learning more about Verbio and our Voice AI product offering for enterprises and technology partners, book a meeting with us.

You can register for the America Digital Event by clicking on the link below.

Alternatively, you can use the form below to send us any questions about the event that you may have. One of our consultants will do their best to answer as soon as possible!